At Makaela Shop, we are committed to providing high-quality Makeup Lighted Mirrors, Makeup Wall Mirrors, Makeup Tabletop Mirrors, and related beauty products that meet your expectations. To ensure your satisfaction and confidence in your purchase, we offer warranties on many of our products.

1. Warranty Coverage

Our warranties cover manufacturing defects in materials and workmanship under normal use for a specified period from the date of purchase. This means that if your product experiences issues due to faulty components or workmanship during the warranty period, Makaela Shop will repair, replace, or refund the product in accordance with the terms outlined below.

Typical Warranty Periods

  • Makeup Lighted Mirrors: 1-year limited warranty
  • Makeup Wall Mirrors: 1-year limited warranty
  • Makeup Tabletop Mirrors: 1-year limited warranty

Please refer to the specific warranty information included with your product or on the product page for exact details.

2. What Is Covered

The warranty covers defects such as:

  • Malfunctioning lights or electronic components (for lighted mirrors)
  • Broken or cracked mirror glass due to manufacturing faults
  • Faulty assembly or structural defects
  • Defects in materials or workmanship under normal, intended use

3. What Is Not Covered

The warranty does not cover:

  • Damage caused by accidents, misuse, abuse, or neglect
  • Normal wear and tear, including scratches, discoloration, or fading
  • Damage caused by improper installation, modifications, or unauthorized repairs
  • Damage resulting from shipping or handling after delivery
  • Products used commercially or outside of their intended residential use

4. How to Make a Warranty Claim

If you believe your product is defective and covered by our warranty, please follow these steps:

  1. Contact Customer Support: Email us at support@makaelashop.site or call +1 918 860 1113 with your order number, product details, and a description of the issue.
  2. Provide Proof of Purchase: Keep your original receipt or order confirmation as proof of purchase.
  3. Submit Evidence: Provide photos or videos showing the defect or problem.
  4. Return Instructions: If applicable, we will provide you with instructions on how to return the product for inspection.

5. Warranty Remedies

If your claim is approved, Makaela Shop will, at our discretion:

  • Repair the defective product
  • Replace the product with the same or a comparable model
  • Issue a refund for the purchase price

Please note that shipping costs for returning the product may be the customer’s responsibility unless the defect is confirmed to be our fault.

6. Limitations and Disclaimers

  • The warranty is provided exclusively by Makaela Shop and does not affect your statutory rights.
  • To the fullest extent permitted by law, Makaela Shop disclaims all other warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
  • We are not liable for any incidental or consequential damages resulting from the use or inability to use the product.

7. Contact Us

If you have any questions regarding your product’s warranty or need assistance, please contact us:

Makaela Shop
Address: 2220 NE 21st St, Oklahoma City, OK 73111, USA
Email: support@makaelashop.site
Phone: +1 918 860 1113

Thank you for choosing Makaela Shop. We are dedicated to your satisfaction and stand behind the quality of our products.